SERVICE GUARANTEED FOR TEN YEARS
Eidos provides all the assistance and support needed for the spare part and for replacing components for at least ten years from the date of purchase of the machinery.
Eidos printers are designed and made internally in the Eidos workshops. All components are tested and checked during assembly.
The Eidos office can be contacted directly to ask for component replacement. The Eidos personnel will provide support to help you understand the problems leading up to the request, identify the necessary spare part and organise the intervention to install the new component.
System efficacy is confirmed by the low number of operations for replacing the parts, net of those which can be referred to normal wear and tear of the machine.
Eidos offers a dedicated web area for directly purchasing spare parts. Simply register: the archive contains spare parts for all replaceable components of Eidos printers. Highly detailed tables and illustrative drawings will help you identify the correct spare part.